FREQUENTLY ASKED QUESTIONS & ANSWERS

These are commonly asked questions about Party Dots® If you need more information, email or call us.

How long do Party Dots® last ?

White Blue & Green Party Dots® will last the longest – more than 24 hours Red Orange & Pink Party Dots® will last brightly for more than12 hours. Blinking mode will last twice as long as the always on or glowing mode. These are conservative estimates. You can turn them of at any time. Colour changing Party Dots do not blink or glow, they slowly change colour from red to blue to green to pink to white and continue to cycle, as this colour changing L.E.D draws more battery power, they will last up to 10 hours when used continuously.

How do you turn Party Dots® off ?

Press the small switch on the side of the Party Dot until they turn off. Pressing this switch also changes the modes from blinking to glow. Except Colour Changing.

Do Party Dots® get hot, can I use them as balloon lights ?

NO : Party Dots® are completely safe, they have a single L.E.D light which stays completely cold, they do not heat up and can be safely used inside balloons.

What will Party Dots® stick to ?

Party Dots® will stick to almost any dry surface, they can be removed but once stuck, they may not stick as well the 2nd time Party Dots stick to most clothing & Skin but fibers from clothing & oils from skin will affect adhesion.

What is the minimum order & can I order more than one design of the labelled Party Dots® ?

The minimum order is 10 of each design or colour. You can order as many designs or different colours LED lights, but you must order in lots of 10 of each design & LED colour or order mixed colours.The reason the minimum order is 10 of each design is because we print 10 labels per sheet.

How much is shipping & do we offer other shipping methods ?

Shipping is $12.50 Parcel Post ( 4 to 7 days according to Australia Post ).  $16.50 for Express Post ( Overnight Capital City to Capital City ) and FREE for any order over $200. Shipping is by Australia Post and generally takes around 4 to 7 days for parcel post and 1 to 2 days for Express Post. We are based in Brisbane Australia, where you are located will determine delivery times, if you have a tight deadline, we strongly advise you choose Express Post. Shipping to New Zealand is $19.95 aud. All prices on the Australia / New Zealand website are in Australian dollars.

Are Party Dots® available in other Countries ?

Yes, even if we do not have a distributor in your Country, we will ship to you anywhere in the world for only a little extra. We are working to establish distribution partners in as many Countries as possible, but we will ship worldwide. For U.S.A. visit www.partydotsonline.com  for U.K visit www.partydotsonline.co.uk  for the rest of the world visit www.worldpartydots.com  to email head office of Party Dots for Distribution or other enquiries email sales@partydots.com.au

Will Party Dots® cause damage when peeled off of walls ?

We strongly recommend you test one party dot first, the adhesive is very strong on hard surfaces like glass, wood & paintwork, they can be difficult to remove , so we suggest you apply them gently to these surfaces.

Can I change the batteries ?

No, the cost of changing the batteries is not worthwhile , also you will damage the Party Dot by attempting to do so, you can turn Party Dots® off with the push switch on the side & re-use them for other events.

Are Party Dots® safe & suitable for young children ?

Yes they are completely safe, but not recommended for children under the age of 6. We strongly advise adult supervision at all times.

Are Party Dots® waterproof, can I put them underwater ?

No, they are not waterproof but they are water resistant. They are safe in the snow or rain, at night or daytime but are not designed to be submerged under water.

What size are Party Dots® ?

Party Dots® are about the diameter of a 10c piece , around 2.2cm in diameter.

What will Party Dots® Stick to ?

Party Dots® will stick to almost any dry surface, including, but not limited to, Walls, Doors, Glass, Windows, Metal, Wallpaper, Wood, Carpet, Material, Clothing, Skin, Plastic, Curtains, Hair, Paper, Foil, Balloons, Decorations, Trees, Plants, Cement, Fences, Walls, Gifts, Cardboard, Pathways & so much more.

How long will Party Dots® last if I turn them off ?

Party Dots® will last in storage for more than 6 months if turned off. Store them in a dry place away from dust and sunlight if possible.

Do you sell at Wholesale Prices ?

Yes, if you are wanting to retail or re-sell Party Dots® you will qualify for Wholesale Prices – see our WHOLESALE page for more information and you will save around 40% off of the published website prices, the minimum order to receive wholesale prices is only $100 retail value, you must be genuinely re-selling our products to qualify for wholesale prices.

Do you offer discounts to Schools or Charities and what about fundraising ?

Yes, we do support Schools and Charities, simply contact us with your requirements and give us some information about your event and we will be happy to work with you in regard to price to help you get the best effect for your budget.

Where are you based ?

Our Australian office is based in Brisbane Australia, we are not open to the public, it is an office and warehouse. If you wish to pick up an order from our warehouse, you are welcome to call us on 0418 410 415 or email us at sales@partydots.com.au and we can organise this by prior arrangement.

Remember you can never have enough Party Dots®. Party Dots® require no leads or wires, they have their own batteries they are a great replacement for candles & any indoor or outdoor lighting applications. An Australian Invention, Party Dots® can be purchased with or without labels for no additional charge.